SolidWorks Support
SolidWorks Support Services
Clients with SolidWorks, Solidworks Simulation software or Solidworks PDM
software licences covered with active subscription service contracts can use any of the following
support services
software licences covered with active subscription service contracts can use any of the following
support services
Telephone SupportUnlimited telephone support available during normal office hours. Call 01324 550 760
E-mail Support
Send your support requests/queries to CADsupport@thom-micro.com
On-line support via Solidworks Customer Portal
Click here to access the SolidWorks Customer Portal. Please note you will be asked to register the first time you use this service
Software Service Packs
Service packs for SolidWorks and all associated products including Solidworks Simulation
software & Solidworks product data management software can be accessed and downloaded via the SolidWorks Customer Portal Site. To dowload the latest service packs please follow this link - SolidWorks Customer Portal.
software & Solidworks product data management software can be accessed and downloaded via the SolidWorks Customer Portal Site. To dowload the latest service packs please follow this link - SolidWorks Customer Portal.
Remote Support Our engineers may on occasion find it easier to resolve any software issues by remotely taking control of the client PC. Of course this service is only possible if the customer's firewall settings allow access. You will be asked to download the remote support software onto your PC to allow this service to be initiated.
Software Upgrades
Automatic upgrades to the most up-to-date versions of SolidWorks, SolidWorks Simulation software & SolidWorks product data management software
Automatic upgrades to the most up-to-date versions of SolidWorks, SolidWorks Simulation software & SolidWorks product data management software
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(TMS CADCentre is a division of Thom Micro Systems)
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(TMS CADCentre is a division of Thom Micro Systems)
Use of the Website signifies your agreement to the Terms of Use and Privacy Policy
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